top of page


Answers to Common Questions

Why do I need to provide an interpreter?

Title III of the Americans with Disabilities Act (ADA) gives rights of equal access to places of public accommodation. For deaf and hard of hearing people, Title III requires businesses and agencies to remove barriers to communication.
Places of public accommodation must give persons with disabilities equal opportunity to participate in and to benefit from their services.

The U.S. Department of Justice regulation to Title III of the ADA, 28 C.F.R. Part 36, and the Analysis that accompanies it, 56 Fed. Reg. 35544 – 35691 (July 26, 1991), explain in detail the requirements of the law. Public accommodations are required to provide auxiliary aids to enable a person with disabilities to communicate effectively: A public accommodation shall furnish appropriate auxiliary aids and services where necessary to ensure effective communication with individuals with disabilities. 28 C.F.R. Š36.303(c).

A comprehensive list of auxiliary aids and services required by the ADA for deaf and hard of hearing people includes: qualified interpreters, notetakers, etc. 28 C.F.R. 36.303(b)(1).

Why can't a family member do the interpreting?

Although this may seem like a good idea, a family member cannot be a neutral un-emotional interpreter. In fact, it may open you up to the risk of future litigation. It is best to allow family to be family and support their loved one. Hiring an independent professional interpreter is a protection for all parties involved.

What is Sign Language Interpreting's work experience?

Sign Language Interpreting, LLC only contracts with well qualified interpreters. We have experience providing interpreters for a variety of settings including, but not limited to, Legal, Hospital, Medical Offices, Governmental Agencies, Video Remote Interpreting, etc.

Is writing back and forth good enough?

Although many deaf have no problem writing back and forth for simple explanations, writing back and forth is often not an effective way to communicate. American Sign Language is a distinct language from English with it's own grammar, idioms and nuance. For the most effective communication, an interpreter is required.

bottom of page